1. Appointments & Cancellations

   Appointments are subject to availability. We kindly request advance notice for cancellations or rescheduling. Late cancellations or missed appointments may incur a fee, as time slots are reserved specifically for your service.
2. Service Scope & Technical Decisions

   All AC services are provided based on professional technical assessment and the condition of the unit. Service outcomes may vary depending on usage, age, and installation environment. Any recommended repairs, risks, and estimated costs will be explained before proceeding.
3. Fees & Payments

   All service fees will be communicated before work begins. Payment is due upon completion of the service unless otherwise agreed. Prices may vary depending on unit condition, additional parts required, or site accessibility.
4. Warranty & Parts Replacement

   Warranty coverage applies only to services or parts explicitly stated in the service invoice. We are not responsible for failures caused by pre-existing issues, external factors, or misuse after servicing.
5. Equipment Information & Consent

   Customers are responsible for providing accurate information about the AC unit, including prior issues, repairs, or unusual performance. By proceeding with the service, you consent to the recommended maintenance or repair work.
6. Late Arrival

   Late arrival or unavailability at the scheduled time may result in shortened service time or rescheduling to avoid delays for other customers.
7. Access & Safety

   Customers must ensure safe and reasonable access to the AC unit. We are not liable for delays or incomplete service if access is restricted or unsafe working conditions are present.
8. Emergency Services

   Emergency servicing will be prioritised when possible, but immediate availability cannot be guaranteed due to scheduling and workload.
9. Limitation of Liability

   We are not liable for issues arising from improper usage, lack of regular maintenance, power fluctuations, or failure to follow post-service care recommendations.
10. Changes to Terms

    We reserve the right to amend these Terms & Conditions at any time without prior notice. Updated terms will apply upon publication on our website or service platforms.

By using our air conditioning services, website, or making a booking, you agree to the following Terms & Conditions.

Appointments are subject to availability, and we recommend booking in advance to secure your preferred date and time. For cancellations or rescheduling, prior notice is required. Missed appointments or last-minute changes may incur a service fee as the time slot is reserved for your service.

Our technicians will assess the condition of your air conditioner on-site. The scope of work may be adjusted based on the unit’s condition, accessibility, and technical requirements. If additional repairs, parts replacement, or extended servicing are required beyond the initial scope, we will inform you and provide a quotation before proceeding.

Service fees will be communicated before work begins. Full payment is due upon completion unless otherwise agreed. Prices may vary depending on the condition of the unit, service complexity, or any additional parts required.

Customers must ensure safe and reasonable access to the air conditioning unit. We are not responsible for delays or incomplete servicing caused by restricted access or unsafe working conditions.

While we aim to improve performance and reliability, results may vary depending on the age, usage, and overall condition of the unit. Regular maintenance is recommended to maintain optimal cooling performance.

Any warranty provided applies only to the specific service or parts stated in the invoice. We are not liable for issues arising from pre-existing faults, improper usage, power surges, or lack of regular maintenance after servicing.

Customers are responsible for providing accurate information about previous issues, repairs, or unusual performance of the unit to ensure proper servicing and diagnosis.

We reserve the right to update or amend these Terms & Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the latest terms.